Whyx5

Dealing with strange customer behavior? Just ask them ‘why?’ If you take one thing away from this, I hope it’s a reminder to ask why. Particularly when customers do or say things you don’t understand. You might be surprised when you find out their true motivations. Belle Beth Cooper, formerly of Buffer, has written a bit…

Around The Web

An Entrepreneur’s Struggle to Understand “Need” and “Want” Wherein, a serial entrepreneur explains his journey to try to better understand the difference between “need” and “want”.   Tucked away in a hallway at GDC was the Videogame History Museum. I couldn’t be there, but, fortunately, IGN posted a set of photos. I bookmarked this months ago. Have…

Wish I could take all my gaming buddies…

...to Blizzcon! The first (and, sadly, only) time I went was waaaaay back in 2008.   [caption id="" align="aligncenter" width="2048"] Blizzcon '08 badge and some of the swag[/caption]   It was a lot of fun. I wasn't sure what to expect, since I was not yet a convention veteran, felt super awkward even trying to…